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Amazon.co.uk 伦敦总部招人 (15个职位),公司总部在Holborn, 15个职位都是汉语调查审核员 。
主要条件
1. 有身份,公司不会sponsor身份 (请在您的邮件中阐明您的身份类别,比如,英国籍,永居或者dependant visa, etc)。
2. 有大学或大学以上学历,2等1更佳
3. 会中文,可以审核材料,发邮件,打电话
4. 有工作经验 (不需要相关专业),有 customer service 或者 client facing经验的会加分。1点工作经验都没有也没关系,因为之后会有5周的full-pay training
5. 英语口语流利。
6. 起薪24000,转证工资会长,可以要求做加班, 可以申请在家工作(1周1两天),加班多,证常年薪可达到35000左右(加班是工作量决定的,所以不是1直都有)
7. 工作时间自由,可以早上6:30-9:30 之间任何时间上班,只要工作8小时,就可以下班,下午14:30就可以走。
8. 公司福利很不错,每周有发水果,有免费健身课,有公司浴室,有员工折扣,如果你被成功录用,立即给2000镑的股票(但是不能立马折现)。
9. 如果感兴趣,请直接给我发邮件,请把你的CV附在邮件里(来信请注明签证类型或身份性质),我的邮箱地址baoyingz@amazon.co.uk
10. 我收到邮件后,会给HR再次审核,如果条件符合,就会安排电话interview,所以之后1两周内,请注意留意电话和邮件,1般1个月之内没有任何通知,应该就是没有成功,如果接到通知,需要面试指导,也可以给我发邮件。
11. 因为工作繁忙,以及申请人数众多,所以收到邮件后不会回复每1封邮件,但是每1份申请都会得到受理。
12. 最后,请用端证的态度来申请这份工作! 只发邮件,没有确认身份信息的不会受理,发邮件询问各种问题的不会受理,1份CV有10几页的不会受理,发邮件让我去其他网站下载CV的不会受理。申请之前请确认这份工作是你想要的,请不要浪费自己以及他人时间。谢谢。
13. Unless specified 'this job is no longer available', please do not send emails asking whether it is still available.
DESCRIPTION
Amazon is looking for individuals with critical thinking and decision making abilities to join us as Investigation Specialists, to eva luate buyer or seller transactions/profiles and help safeguard Amazon's global customer base. We are specifically seeking applicants with fluent Mandarin language skills to support our global operations teams. These positions are ideal for recent graduates or people with customer service backgrounds.
Amazon's Transaction Risk Management Systems (TRMS) team has a reputation as a leader in eCommerce fraud-protection, and an innovator in risk management applications. We are an operations team that enable the world's most successful online marketplace by building customer trust. We design and build high performance software systems and processes that identify and prevent fraudulent transactions across all Amazon platforms.
Role Requirements
· Investigate suspicious activity and behaviour that could pose a risk to our customers on the Amazon EU websites.
· Communicate effectively with via email and/or telephone with our customer base, which will include: buyers, merchants and internal customers to analyse risk.
· Take appropriate action to identify and help minimise the risk posed by fraud patterns and trends.
· Consistently achieve/exceed weekly productivity and quality standards for investigations.
· Participate in ad hoc projects/assignments as necessary.
· Achieve weekly productivity and quality standards for investigations.
· Be prepared to be flexible with working hours and work Saturdays or Sundays as part of your normal 5 day shift.
BASIC QUALIFICATIONS
· Excellent written and spoken Mandarin and English skills with an ability to compose grammatically correct, concise and accurate written responses
· Trilingual skills would be an advantage
· Working towards or achieved a 2:1 degree or above
· Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers
· Demonstrated ability to work independently and make complex investigation decisions with little to no guidance
· Excellent problem solving skills
· Demonstrated ability to analyse problems logically and make rational data driven decisions
· Self-disciplined, diligent, proactive and detail oriented
PREFERRED QUALIFICATIONS
- Previous work experience in a customer service / retail environment
- Knowledge of or experience in a fraud/risk management environment
In return, we will offer you a competitive salary, stock units, and other excellent benefits including healthcare. You will also have the opportunity to develop a rewarding career with one of the UK's leading online retailers.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
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