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Office Assistance (Apprentice – Full Time / Part Time, Travel company) in Sutton
旅游公司招聘2名全职 (或兼职) 办公室文员（ 英资伦敦南部旅游公司可办理工签）
We are London based Travel Company. Due to the increase of the business volume, we are now just open two vacancies to the Office Assistance (Apprentice role). The job description is as followed. You are strongly advised to check out in details. Please bear it in your mind, it is an apprentice role, we will give you a full training for the advanced company in house travel booking system first. Also, you will be trained for the pricing, quotation and reservations. We need you have the advanced Microsoft office skills, e.g. Outlook, Excel, Word.
After the training and working with us for some time, we hope you are qualified enough to be transferred into the higher level.
The office location is near Sutton Train Station (SM1 1DU).
Key Responsibilities:
You will be working as an assistant to the Reservation manager
1, It will be mainly the hotel requests on a daily basis from South East Asia sales offices via in-house computer system and prioritise the work load according to deadlines, arrival dates etc
2, Contacting hotels according to the sales requirements either by e-mail, fax or telephone to make a reservation
3, Inputting and checking rates onto the in-house computer system and negotiating other conditions such as cancellation policies, rooms decrease and upgrades
4, Providing suitable alternatives when required and negotiating possible compensations when hotels do not provide the standard of service required
5, Dealing with amendments and cancellations
6, Receiving the quotation enquiries from the sales team from our south East Asia office. You will be doing the pricing quotation based on hotel and coach price, plus our margin and then feedback to the sales team.
What we are looking for:
1. Excellent verbal and written communication skills are required as you will be required to communicate effectively with colleagues, customers and industry professionals throughout the UK and globally. Fluent at French or Italian will be a big bonus
2, Must be patient, can sit down in front of the laptop all day long. Happy to repeat do the same job again and again.
3, Good temper and responsible person
Our office is based in central London and South London. You will be working at South London, Zone 5, between Sutton Station and West Sutton station. Ideally, you will be living nearby.
Experience in travel industry is not essential but it is a bonus.
旅游公司招聘3名全职 (或兼职) 办公室文员（ 英资伦敦南部旅游公司可办理工签）
全职（或兼职），薪水面谈。全职工作是周一到周五工作40个小时，兼职的话，周一到周五选择几天，周工作至少20个小时。
这份工作要求脾气好，非常细心，细心再细心，耐心。（急性子，粗心非常不适合此工作。）
1， 公司是旅游服务业，客人的要求会比较多和繁琐，所以希望您具备一定的抗压能力，能逐步独挡一面，独立解决客户问题。
2， 要求持有有效学生签证至少6个月以上，在此期间，您的能力如果能胜任此份工作，我们将转您为全职，并协助您办理有效工作签证。
3， 未来您还可以选择在英国或者中国工作。我们在中国也有分公司，需要招聘有能力的成员加入管理或开发市场。
请不要直接打电话, sends us your hourly / monthly salary expectation and CV to [email protected] (We cannot receive the email from QQ )
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